About Chefmall.com
Chefmall.com is the online version of Chefmall Foodservice Equipment, a national distributor of foodservice equipment and housewares. Chefmall was founded in 1999 by Ken Krall. Ken is a former professional Chef with 20 years experience that began upon graduating from the Culinary Institute Of America in Hyde Park, NY in 1977. In 1993 Ken invented the Kenkut film/foil dispenser (www.kenkut.com). Kenkut was licensed to Tablecraft Products Co. who has distributed it worldwide with great success. In 1997 a successful home version of the Kenkut was introduced. By entering into the foodservice and housewares market, Ken has been exposed to a wide variety of products which we are happy to share with you.
We hope you have an easy and enjoyable online shopping experience. You may always contact us for any reason.
Customer Service
Our normal hours of operation are:
8:00 AM to 5:00 PM, Pacific Time
Monday through Friday.
With the exception of Holidays
Saturday & Sunday calls are often
answered or messages are returned.
If you are prompted to leave a message, please speak slowly and do not forget to leave your phone number! We do not want to loose you as a customer.
We are not responsible for cell phone calls that often disconnect.
Email is always a very effective way to contact us.
Contact Us
Toll-free 866-585-6301
Fax: 707-780-3345
info@chefmall.com
Chefmall Foodservice Equipment
126 White Oak Circle
Petaluma, CA 94952
How to Order
Option 1:On-line Orders
Chefmall is part of the state of the art Network Solutions system
All credit card numbers are encrypted in accordance with the highest security protocols.
Option 2:Phone-in Orders
To order using your credit card by phone, please call 1-866-585-6301, Monday through Friday(excluding Holidays), between 8 am and 5 pm (Pacific Time). Please have the product item number(s) ready so that we may expedite your call.
We accept the following major credit cards:
Visa, MasterCard, Discover, American Express as well as Pay Pal and Google Checkout
Tax Information
A 7.5% sales tax is assessed if the billing address is a California address or if the recipient address is a California address. If neither are California addresses, sales tax will not be added to your purchase.
100% Satisfaction Guarantee
If for any reason, at any time you are less than 100% satisfied with a product you have purchased from us, you may return it for exchange or refund. Manufacturers warranties will apply. In order to receive proper credit please contact us for a return authorization number.
Terms Of Use
This website is the copyright of Chefmall Foodservice, LLC. All of the website design and elements, not limited to text, graphics, photographs and videos are proprietary to or contain elements that are proprietary to Chefmall Foodservice, LLC. All the contents of the website is copyrighted as a collective work. Exploitation of the content from this website, including modifying, publishing, transmitting or creating derivative works is strictly prohibited. Permission to use this website is limited to browsing and purchasing products. Any other use of materials on this site without prior written consent from Chefmall Foodservice, LLC. is strictly prohibited. All Rights Reserved. Chefmall Foodservice, LLC 2003